Help & Frequently Asked Questions
Find answers to common questions and learn how to make the most of LitAural.
Getting Started
How do I create an account?
Click "Sign In" in the top menu, then follow the registration process. You'll need a valid email address to get started.
What audio formats are supported?
We support MP3, WAV, and M4A audio formats. Files can be up to 50MB in size.
How does the AI transcription work?
Our AI automatically creates timestamped transcripts of your audio content, making it searchable and enabling intelligent conversations.
Using LitAural
How do I upload audio files?
Go to your Library and click "Upload Content". You can drag and drop files or click to select them from your computer.
Can I chat with my audio content?
Yes! Once your audio is processed, you can start conversations about the content. The AI understands context and can answer questions or provide insights.
How do I organize my content?
Use categories, add content to favorites, and create custom tags to keep your audio library organized and easily accessible.
Account & Privacy
Is my data secure?
Yes, we employ industry-standard security measures and are UK GDPR compliant. Your data is encrypted and protected. See our Privacy Policy for details.
Can I delete my account?
Yes, you can delete your account and all associated data at any time through your Settings page or by contacting us.
Who can see my content?
Your content is private by default. Only you can access it unless you explicitly choose to share it with others.
Technical Support
Why is my audio taking long to process?
Processing time depends on audio length and quality. Longer files take more time. If processing seems stuck, try refreshing the page or contact support.
The AI chat isn't working properly. What should I do?
First, ensure your audio has been fully processed. If issues persist, try refreshing the page. For ongoing problems, contact our support team.
Still Need Help?
If you can't find the answer you're looking for, don't hesitate to reach out: